Video: Tour your service tools

Tour your service tools

Narrator:

Capital Group’s website for financial professionals offers several tools to help you manage your clients’ American Funds accounts. To view and act on accounts in your book of business, use the “Log In” button at the top of any page and click “Log in to Client Accounts.”

Client Accounts provides a dashboard with your total assets and client list, top transactions and important messages. You can also access accounts to view transaction and balance history, update account options or perform maintenance and transactions.

When you need to send us a form or document, hover over “Tools & Resources” in the top navigation bar to quickly “Submit Documents Online.” Our electronic submission tool allows you to securely upload and submit documents or forms to us. Documents can be attached in PDF or various image file formats.

When you need information to help establish, update or transact on your clients’ accounts, access the “Account Resource Center” from the homepage. Or through the “Tools & Resources” menu in the top navigation bar. The “Account Resource Center” includes forms, how-to guides and information to assist in establishing and managing client accounts.

Use “Find forms and how-to information by account type” to assist in opening a new account, updating information on an existing account, like changing a client’s name or address, and performing financial transactions on an account.

You will also find tools to help support you and your book of business, like IRA reports. Each report provides valuable information, specific to your American Funds IRA book of business. To order any of your IRA reports, click “Order report.”

Take advantage of these tools and more when you use Capital Group’s website for financial professionals to manage your clients’ American Funds accounts.

Go to capitalgroup.com/advisor to get started today.

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For financial professionals only. Not for use with the public.

This material does not constitute legal or tax advice. Investors should consult with their legal or tax advisors.

All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.

Use of this website is intended for U.S. residents only.

The guidelines and procedures provided in the Account Resource Center may not apply to networked accounts or accounts not directly held by American Funds. The guidelines and procedures provided also apply only to those retirement accounts or Coverdell ESAs invested in American Funds with Capital Bank and Trust Company (CB&T) as custodian. The guidelines and procedures provided in the Account Resource Center do not apply to plans held in our retirement plan solutions — PlanPremier, PlanPremier-TPA or RecordkeeperDirect. Information on the Account Resource Center may change periodically, and previously printed information may not be current. Please refer to capitalgroup.com for the most current information available.

Financial professionals should always contact their back office to determine if there are any restrictions on the use of American Funds products, tools, services, websites and literature.