RecordkeeperDirect participant website demo

This demo is provided exclusively for your use or the use of your clients to evaluate our RecordkeeperDirect® program.

This demo highlights some of the key features of the RecordkeeperDirect participant website, which provides account information, transaction capabilities and educational material for plan participants. The same features are also available on the American Funds RKDirect 401k mobile app, available from the App Store or Google Play. Additionally, the site is responsive, so it will automatically adjust to any device size.

Use the arrows at the left and right to navigate through the demo, or jump to a specific screen by clicking a link below. Please keep in mind that the links in this demo are not active. You cannot navigate as you can on the actual site.

Thank you for exploring our online resources.

 

  1. Introduction
  2. Participant website home page
  3. Account login and security features
  4. Online enrollment
  5. Account summary
  6. Retirement Goals Calculator
  7. My Portfolio
  8. Change Investments
  9. Change Contributions
  10. Loans & Withdrawals
  11. Account Activity and Statements
  12. Plan Information
  13. Investment Options
  14. Participant Help Center
  15. Beneficiaries
  16. eDelivery Preferences
  17. Thank you
An image of the participant home page displayed on a laptop and mobile phone.

Participant website home page

Participants will find retirement planning information, including educational articles, calculators and learning tools, by clicking on the tabs at the top of the Participant website home page. For secure access to their accounts, they can click on one of the Log In buttons.

 

An image of the participant home page displayed on a laptop. Buttons to log in are visible in the top and bottom right corners.

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Account login and security features

Secure account access is available 24 hours a day on the website and the mobile app. To help protect their personal information (and to provide a safeguard against phishing and other fraudulent activities), participants are required to set up a user ID and password as well as multifactor authentication.

 

An image of the login page for the participant website on a laptop and mobile phone. On the laptop version, the login field is visible in the bottom right corner.

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Online enrollment

For plans with online enrollment enabled, participants can easily enroll from the login page by clicking Get started here on the website or Register now on the mobile app.

There are two ways to enroll online. With Quick enrollment, participants can enroll in about two minutes without making beneficiary designations. Custom enrollment provides our most customizable enrollment experience, including the option to designate or update beneficiaries and tailor communication preferences. Both options allow participants to enroll in the plan's default investment or make their own investment election, and to make either pre-tax or Roth after-tax contributions.

 

A composite image of two screenshots from the online enrollment flow for desktop, beside an image of the mobile app. In the first desktop screen, participants are asked to select an enrollment path, with options for Quick Enrollment or Custom Enrollment. The second screen shows a portion of the Quick Enrollment flow. The mobile app image shows the enrollment flow, with a prompt to ‘Select an enrollment path’. Participants can click a button to begin either Quick Enrollment or Custom Enrollment.

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Account summary

This page appears after login and displays the participant’s total and vested account balances, last contribution amount and year-to-date personal rate of return. The participant can choose to see a breakdown by investment options, contribution types or asset class.

It’s easy to navigate the site using the menu at the top of the page and the Quick Links section. Once the participant sets a savings goal with the Retirement Goals Calculator, they’ll also be able to monitor their progress from the home page. And participants can directly access ICanRetire®, our online engagement program, to learn more about retirement savings and get a custom action plan.

 

An image of the account overview screen on a laptop and mobile phone. The My Balances section displays a pie chart with a breakdown of the participant’s investments.

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Retirement Goals Calculator

Participants can easily set a savings goal using our Retirement Goals Calculator. The calculator shows whether they’re on track to meet their savings needs based on their current contribution rate and other factors; participants can then test how adjusting their retirement strategy, for example by increasing their contributions or changing their planned retirement age, could impact their goals.

After setting their savings goal, participants can review their progress at a glance from their account home page.

 

An image of the My Retirement Goals calculator on a laptop and mobile phone. The desktop version shows the participant is projected to reach 78% of their goal. Both the desktop and mobile phone versions have fields where the participant can input information to adjust their retirement goal strategy.

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My Portfolio

This screen provides in-depth account information. Participants can review their investments, track price changes or get their personal rates of return since initial investment and for the year to date.

 

An image of the My Portfolio screen on a laptop and mobile phone. The Balances section displays the total and vested balance and a pie chart breaking down the participant’s investments.

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Change Investments

Performing transactions is simple. Participants can exchange money between investments, rebalance their accounts or change where future contributions will be invested.

 

An image of the Change Investments screen on a laptop and mobile phone. Participants can choose the type of change they want to make, with options to exchange, rebalance or change where future investments will be invested.

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Change Contributions

Participants can adjust their contribution rate, including by making Roth or other post-tax contributions if allowed by their plan.

 

An image of the Change Contributions screen on a laptop and mobile phone, showing the first step, labeled How much do you want to contribute each pay period? The screen shows participants can set pre-tax, Roth and post-tax contributions as a percentage or dollar value.

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Loans & Withdrawals

If the plan allows loans, participants can review their outstanding loans or use a loan payment calculator to see what a payment schedule might look like. They can also request a withdrawal and review previous online withdrawals on this page.

 

An image of the Loans & Withdrawals screen on a laptop and mobile phone. The desktop version shows loan information, while the mobile app version shows the request a withdrawal screen, which asks why the participant wants to withdraw funds.

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Account Activity and Statements

Participants can select Account Activity and Statements from the home page menu to view an account history summary over a period they choose. Details about individual transactions are also displayed.

Quarterly account statements and applicable tax forms are also available from the STATEMENTS AND TAX FORMS tab. Participants who track personal finances with Quicken® can download account transactions into a compatible file.

 

An image of the Account Activity and Statements screen on a laptop and mobile phone, showing an overview of account activity in the last 30 days.

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Plan Information

The Plan Information screen houses details such as contribution information, the plan’s vesting schedule, loan information and the plan’s contacts.

 

An image of the Plan Information screen on a laptop and mobile phone. Both screens are open to the Contribution Information tab. The desktop version shows three other tabs across the top: Vesting Schedule, Plan Loan Information and Plan Contacts.

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Investment Options

Participants can review the investment options on the plan menu on this page, which displays share prices, expense ratios and returns. Each fund listed has a link to its prospectus. Clicking a fund name serves up more information about the fund’s investment objective, holdings and where the fund was invested.

 

An image of the investment options screen on a laptop and mobile phone, showing details on investment options available in the plan.

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Participant Help Center

The Participant Help Center offers self-service resources for common questions about account access, transactions and more.

 

An image of the Participant Help Center on a laptop and mobile phone, showing a list of links to different sections with information on account access, educational resources and other topics.

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Beneficiaries

Participants can review or change their primary and contingent beneficiaries on this page, if allowed by the plan.

 

An image of the Beneficiaries screen on a laptop and mobile phone, showing primary and contingent beneficiaries. On both screens a button is visible labeled Make Changes.

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eDelivery Preferences

Participants can sign up for paperless electronic communications for quarterly statements, transaction confirmations and tax forms by providing an email address.

 

An image of the eDelivery Preferences screen on a laptop and mobile phone. Both versions show participant can sign up for paperless electronic communications for quarterly statements, transaction confirmations or tax forms. Beneath that selection, the participant can enter email address information.

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Thank you

We appreciate your interest in RecordkeeperDirect. Thank you for reviewing the features of our participant website and mobile app, and the valuable features they offer to assist your participants in planning and saving for retirement.

 

An image showing the account overview screen on a laptop and on a mobile phone.

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Investments are not FDIC-insured, nor are they deposits of or guaranteed by a bank or any other entity, so they may lose value.
Investors should carefully consider investment objectives, risks, charges and expenses. This and other important information is contained in the fund prospectuses and summary prospectuses, which can be obtained from a financial professional and should be read carefully before investing.
All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.
Use of this website is intended for U.S. residents only. Use of this website and materials is also subject to approval by your home office.
Capital Client Group, Inc.
This content, developed by Capital Group, home of American Funds, should not be used as a primary basis for investment decisions and is not intended to serve as impartial investment or fiduciary advice.