Managing client banking information
Get the information you need to add and update your clients’ banking information.
Eligible bank accounts
U.S. bank, savings and loan, and credit union accounts can be linked to your clients’ accounts.
Yes, certain bank account types can be linked to your clients’ accounts by adding the wire transfer option. This option can only be added for wire transfers of American Funds U.S. Government Money Market Fund in Class A, Class C and Class F shares. Refer to the Distribution guide for more information.
The wire transfer option is not eligible to be added to the following account types:
- Capital Bank and Trust Company (CB&T) accounts
- CollegeAmerica® accounts
- ABLEAmerica® accounts
How to add a bank account
A bank account can be added online for ACH purchases if the primary account owner is listed in the bank account registration.
When a bank account is added online, the new bank account information will not be automatically propagated to existing automatic investment plans. Any automatic investment plans must also be individually updated with the new bank account information.
Note: Federal regulations designed to improve investor security require immediate verification of bank accounts added online. If your client’s bank doesn’t participate with the online bank verification system, you’ll be prompted to complete a form.
Complete the Add/Update Bank Information form and include a voided check. Once the bank account is added, there is a 10-calendar-day wait before the option can be used.
A signature guarantee is required if the account owner is not listed in the bank registration or if the account owner would like to use the ACH withdrawal option within the first 10 days of adding the bank.
For automatic withdrawal plans, a bank account must be on file for at least 10 calendar days prior to the first draft date, unless a signature guarantee is provided.
Provide the following information on bank letterhead:
- Bank account registration
- Bank’s routing number
- Bank account number
- Bank account type (checking or savings)
- Bank name
Note: A direct deposit form cannot be accepted.
Complete the Mutual Fund Account Options form along with a signature guarantee.
Contact us
Have questions or need additional support?
Contact us 8:00 a.m. to 7:00 p.m. ET, Monday through Friday.
For financial professionals only. Not for use with the public.
All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.
Use of this website is intended for U.S. residents only.
The guidelines and procedures provided in the Account Resource Center may not apply to networked accounts or accounts not directly held by American Funds. The guidelines and procedures provided also apply only to those retirement accounts or Coverdell ESAs invested in American Funds with Capital Bank and Trust Company (CB&T) as custodian. The guidelines and procedures provided in the Account Resource Center do not apply to plans held in our retirement plan solutions — PlanPremier, PlanPremier-TPA or RecordkeeperDirect. Information on the Account Resource Center may change periodically, and previously printed information may not be current. Please refer to capitalgroup.com for the most current information available.
Financial professionals should always contact their back office to determine if there are any restrictions on the use of American Funds products, tools, services, websites and literature.