SERVICE & SUPPORT Your new online account experience


We recognize that your investment and technology needs continue to evolve, and Capital Group is committed to evolving with you. On a future visit to our website, when you log in to your account, you’ll access an improved design with intuitive navigation and enhanced functionality, making it easier to manage your accounts.

Investors are transitioning to the new experience in phases over the coming months. You’ll be prompted to register, even if you’ve accessed your account online in the past. Once registered, you’ll gain access to:

  • Increased account security: Additional layers of security include 2-step verification options and new account notifications whenever there’s activity on your account.
  • Improved design and layout: Intuitive navigation helps you quickly locate your account balance and returns, your financial professional’s contact information and more.
  • Enhanced functionality: A streamlined user experience makes it easy to complete investments, exchanges and withdrawals, with additional tax withholding and overnight delivery options. We’ve also improved how you manage automatic transactions, making it easy to apply changes at the account level versus fund by fund.


Visit New online account experience FAQ for more information.

 

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Get help registering your account online

Follow these step-by-step instructions to register your account online.

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Use this guide for help with your account

Refer to this guide for help with registering and key tasks available online.

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Tour your account online

Tour your new online account and find out how to complete common tasks, transactions and more.

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Have questions about the changes?

Get answers to questions about the changes to the website.

Frequently asked questions (FAQ)

We recognize that your investment and technology needs continue to evolve, so we have enhanced the part of the website where you log in to access your account, check your balance, make account updates and complete transactions.

On a future visit, you’ll be automatically prompted to create new login credentials to access the new experience, even if you’ve accessed your account online in the past.

Once you log in to your account, you’ll notice an updated design. For details on additional updates, refer to New features/benefits in New online account experience FAQ.

The new experience is rolling out to investors in phases, and you will be randomly selected to transition over the coming months.

Contact us

Have questions? We're here to help.

Contact us 8:00 a.m. to 7:00 p.m. ET, Monday through Friday.

All Capital Group trademarks mentioned are owned by The Capital Group Companies, Inc., an affiliated company or fund. All other company and product names mentioned are the property of their respective companies.

Use of this website is intended for U.S. residents only.