Completing transactions in your account online
Narrator:
Accessing your account on the Capital Group website offers a secure, convenient way to complete transactions, including investing, withdrawing and exchanging funds. Before you can complete a transaction, you’ll need to log in using your user name and password. If it’s the first time you’re logging in, you can set up your online access in just a few steps by selecting “Register now.”
If you have more than one account, select the one you want to transact on from the “Account Summary.“ The account number and registration are displayed to help you easily identify the correct account. To start your transaction, use the buttons on the right. You can also set up recurring transactions by selecting the “Automatic Transactions“ button. After selecting the transaction you want to complete, you’ll be guided through a simple step-by-step process. In this demonstration, we’ll withdraw money from a traditional IRA.
In step 1, enter the distribution amount. You can specify a dollar amount and fund or provide a total amount and select to split by the account’s current allocation or split evenly. Since this is a retirement account, step 2 will prompt you to make tax withholding elections. You’ll choose whether the distribution should be net or gross, and the system will display both the estimated total amount to be distributed from the account and the amount you will receive in your check or bank deposit. In step 3, you’ll choose the payment method. The options include regular mail, including options for expedited delivery. Or if bank information is already on file for your account, ACH bank deposit. Before submitting any transaction on your account, you’ll be asked to review and confirm your selections. If you need to make changes, simply use the “Edit” button. When everything is correct, select “Submit” to complete the transaction.
Once submitted, a confirmation screen displays the trade date that your transaction will be processed on and a summary of your selections. After it’s processed, you’ll receive an email notification. We’ll also send you a Transaction Confirmation Statement based on your communication preferences. When you return to your “Account Summary,“ you’ll notice an alert of the pending withdrawal.
Accessing your account online to complete transactions is not only secure, but also convenient. For additional information about transacting on your account, visit capitalgroup.com/transact.