Phishing refers to the deceptive practice of sending an email that appears to be legitimate from a reputable source. It may contain real information, including a company logo and branding, or even personal information gleaned from social media. These emails urge you to take action — e.g., click on a link, open an attachment or respond to a message. Phishing can lead to fraud and to malware infection.
Phishing attempts typically:
Malware is malicious software that is installed on your computer, smartphone and other devices without your authorization. Malware typically collects information about you — the passwords you use, the websites you visit — simply by watching you type or surf the Web. Malware may also take over your computer and send emails you didn’t write or spread computer viruses.
Malware is typically installed through:
Computers with malware may:
If your clients suspect their computer has been infected with malware, they should take the necessary steps to remove the unwanted software from their computer.