Keep your computer secure — Capital Group will never send you an email asking you to provide personal identifying information, like a Social Security number. We'll also never contact you and ask you to share your password or the security code you received to access your accounts online.
- Use click caution — be cautious about clicking on links, especially emails
- Avoid public computers and Wi-Fi — only use known, secure/trusted networks to access financial and other sensitive personal information online
- Take the upgrade — use the latest operating system available for your computers and devices by promptly responding to software updates
Don’t assume it’s real — professional-looking websites, advertisements, social media profiles or social media posts don’t always mean that an investment opportunity is real. Scammers use the names of well-known brands and even individuals to make their scams appear legitimate. You can check whether the firm you are dealing with is registered with applicable regulators and/or has the same address/contact details.
Search for the financial firm’s official website — the website will house useful information like official office locations and open jobs.
Don’t be rushed or pressured into decisions — real financial organizations will not pressure you to invest urgently.
Always seek trusted, independent financial advice before investing — particularly when promised returns that sound too good to be true.
Stay in control — be suspicious of uninvited investment offers, especially those made through cold contacts. If you’re thinking about making an investment, get independent financial advice and thoroughly research the company first.
Check out warnings — Regulators often maintain lists of unauthorized/suspected scam firms that you should avoid. Check to see if there is any warning about the firm in question.