Newsroom Capital Group Boosts Retirement Plan Service Capabilities

Recent enhancements to RecordkeeperDirect® underscore the firm’s focus on helping advisors win retirement plan business and to delivering high-quality service across the retirement plan ecosystem


LOS ANGELES, June 30, 2025 — Capital Group, one of the world’s largest and most experienced active investment managers, has unveiled new features and capabilities aimed at the small- and mid-sized retirement plan marketplaces, including advisor-focused tools designed to elevate service, as well as improve participant outcomes.


“Capital Group is committed to helping Americans retire with confidence. That’s at the core of why we build solutions that make retirement plans easier to implement, manage and grow — including solutions specifically for small businesses,” said Ross McDonald, Capital Group’s Retirement Plan National Sales Director. “Recent enhancements to our recordkeeping platform underscore our commitment to being the partner of choice for our advisor clients and ultimately delivering better outcomes for participants in retirement plans.”


A leading provider of retirement plans for small businesses, Capital Group recordkeeping platforms are utilized by nearly 10% of small- and mid-sized plans in the U.S.1 Recent enhancements to RecordkeeperDirect, the firm’s low cost, easy to manage recordkeeping platform aimed at smaller businesses and startups, underscore the firm’s focus on delivering high-quality service across the retirement plan ecosystem. Key highlights include:

 

  • Fund flexibility: RecordkeeperDirect now offers ”fund flexibility,” including investments from other fund families along with a diverse range of American Funds and the target date retirement series, ensuring plan sponsors can identify an optimal fit for their needs at a competitive price.
     
  • Digital evolution: New digital capabilities include electronic loan management and a digital onboarding portal designed to streamline set up and administration for plan sponsors. Capital Group’s award-winning2 digital participant engagement platform ICanRetire® is also available through RecordkeeperDirect to support retirement readiness through personalized savings tools and education.
     
  • RecordkeeperDirect® Integrated: The new streamlined retirement plan solution, initially developed to meet the needs of one large Capital Group client with 20,000+ financial advisors and their plan sponsor clients, is being expanded to additional clients offering easy onboarding and enrollment, a range of investment options, simplified plan administration and participant education features. The solution helps advisors sell and onboard more retirement plans while offering a streamlined experience for plan sponsors.
     
  • Thought leadership: A recent Fuse Research survey of financial advisors found that Capital Group ranked #1 for the quality of its thought leadership3, which complements its retirement planning and investment solutions by providing both brief perspectives and a longer term outlook on markets to help advisors have conversations with their clients.

1 Capital Group Recordkeeping Plan Statistics — April 2025.


2 Capital Group developed MyRetirement (ICanRetire) with New Jersey health care company RWJBarnabas. The program aimed to increase engagement and participation among employees. RWJBarnabas Health with Capital Group won two awards in The Plan Sponsor Council of America's (PSCA) 2022 Signature Awards: First place in the “promoting participation” category and second place in the “overcoming obstacles” category. A panel of 20 business leaders evaluated and selected the winners of the 2022 Signature Awards from 68 entries in eight key categories.


3 Source: Marketing Support: The Advisor View, May 2025, June 2024, May 2023, July 2021, June 2020; Fund Intelligence, February 2020. FUSE Research surveys of 500-1000 advisors identifying the “most-read thought leaders.” Survey was not conducted in 2022.

 

About Capital Group


Capital Group has been singularly focused on delivering superior results for long-term investors using high-conviction portfolios, rigorous research and individual accountability since 1931.


As of March 31, 2025, Capital Group manages approximately $2.8 trillion in equity and fixed income assets for millions of individuals and institutional investors around the world. Capital Group manages equity assets through three investment groups. These groups make investment and proxy voting decisions independently. Fixed income investment professionals provide fixed income research and investment management across the Capital organization; however, for securities with equity characteristics, they act solely on behalf of one of the three equity investment groups.


For more information, visit capitalgroup.com.

Investments are not FDIC-insured, nor are they deposits of or guaranteed by a bank or any other entity, so they may lose value.


Although target date portfolios are managed for investors on a projected retirement date time frame, the allocation strategy does not guarantee that investors' retirement goals will be met.


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