New Global Location Strategy creates enduring framework to support business growth and resilience while reinforcing Capital’s long-term commitment to clients and associates
LOS ANGELES, March 26, 2026 – Capital Group, one of the world’s largest and most experienced active managers, today announced updates to its Global Location Strategy, reflecting the same disciplined, long-term mindset that defines how the firm invests for its clients.
As part of the strategy, Capital Group is advancing several significant initiatives, including:
Investing in its Los Angeles headquarters, having entered into an agreement to purchase 333 South Hope Street and committed to bringing all L.A.-based teams together at this location over time.
Establishing a new East Coast operations hub in Charlotte, North Carolina, expanding geographic reach and strengthening operational resilience by diversifying its U.S. presence.
Evolving our service center footprint, consolidating service operations and investing to build greater scale and sustainability in key locations while maintaining its coverage and effectiveness.
Enhancing our client and sales coverage model, bringing our teams closer to our clients, expanding reach with advisors, and supporting long-term growth across key markets.
“Our Global Location Strategy is about ensuring that Capital Group can continue to serve our clients exceptionally well for decades to come,” said Mike Gitlin, President and Chief Executive Officer of Capital Group. “We take a long-term view not only in how we invest, but in how we design our operating model — investing in the right locations, the right capabilities, and the right teams to support our clients and pursue superior outcomes for them.”
Los Angeles is a cornerstone of Capital Group’s global footprint. The firm’s pending purchase of 333 South Hope Street, which currently houses most of its L.A.-based associates, builds on its decadeslong presence in downtown L.A. and will support a more connected workplace experience — eventually bringing more than 2,100 associates together in a “vertical campus” — strengthening collaboration across the firm’s global headquarters.
The Global Location Strategy reflects Capital Group’s commitment to building a more resilient, diversified operating model that can support the firm’s growth in both the U.S. and globally. Charlotte has been selected as the location for a new East Coast operations hub based on its strong and growing talent pool and ability to support a broad range of business-critical roles.
Over time, the Charlotte hub is expected to accommodate 500 to 700 associates working together in a highly collaborative environment alongside Capital’s existing West Coast operations hub in Irvine, California. Together these hubs will support operational excellence across Capital’s global business. The Charlotte hub will be the base for key operational roles alongside capabilities such as legal and compliance, technology, and data, enabling the firm to support continued growth while maintaining high standards of service for clients.
In addition, the strategy includes evolving Capital Group’s service center footprint to support scale and efficiency. As part of this work, Capital has made the decision to identify Indianapolis and San Antonio as our prime service centers of excellence (COEs). This entails a winding down of our Hampton Roads office by the end of 2027. This approach builds greater critical mass in key locations, preserves operational resilience, and supports the firm’s consistently strong client service, provided by nearly 2,300 associates across multiple locations. All Capital Group associates affected by this change will be offered relocation or generous support options.