Guide to Investing

Follow this brief, step-by-step procedure to open an account in a Capital Group Luxembourg fund.
Please note that the process differs slightly for family members.

Steps to follow

1. Complete, sign and date the Account Opening Form.
You can obtain details of payment currencies, share classes, fund information and transactional features on our website.

2. Make one photocopy of your valid ID/Passport which bears the individual’s signature and picture. Please note that you may be required to independently certify the document.

3. Make a copy of a utility bill less than 6 months– containing the address of the investor as mentioned in the account opening form. Please note that you may be required to independently certify the document.

4. Please email the account opening documents to Client_Operations@capgroup.com. Client Operations Team will seek approval from HR for CG associate’s eligibility prior to accepting account opening documents by email. You may be required to send the originals to JPMorgan by post. 

5. Source of Wealth (SOW) documents to prove source of funds. (i.e. Last pay slip, annual tax declaration) Please note that, for confidentiality reasons, SOW should be sent to JPMorgan capital.ta@jpmorgan.com  directly with their unique internal reference number.

6. Once your account has been opened, Client Operations Team will email your new account number. You will then be able to place your first subscription.

7. If you are a covered* associate and must report your securities transactions to the Personal Investing Committee (PICO), consider automating this reporting by completing the PICO Authorisation form.

* ‘Covered associates’ are associates with access to non-public information relating to current or imminent fund/client transactions, investment recommendations or fund portfolio holdings.

Follow this brief, step-by-step procedure to open an account with the Capital Group Luxembourg fund.

Steps to follow

1. For CG associate relatives, Client Operations Team will seek confirmation and approval from CG associates and HR prior to accepting account opening documents by email. 

Please complete the eligibility spreadsheet and email it to Client_operations@capgroup.com

You can obtain details of payment currencies, share classes, fund information and transactional features on our website and on the KIIDs.

2. Make one photocopy of your family member(s)’s valid ID/Passport(s) which bears the individual’s signature and picture. Please note that you may be required to independently certify the document.

3. Make a copy of a utility bill less than 6 months– containing the address of the investor as mentioned in the account opening form. Please note that you may be required to independently certify the document.

4. Once the account for your family member has been opened, Client Operations Team will email their new account number to your family member and they will then be able to place their first subscription. Please email the account opening documents to Client_Operations@capgroup.com. You may be required to send the originals to JPMorgan by post.

5. Source of Wealth (SOW) documents to prove source of funds. (i.e. Last pay slip, annual tax declaration) Please note that, for confidentiality reasons, SOW should be sent to JPMorgan capital.ta@jpmorgan.com  directly with their unique internal reference number.

6. If you are a covered* associate, any family member residing in the same household would also be a covered person and the associate will need to report your family member’s securities transactions to the Personal Investing Committee (PICO).

* ‘Covered associates’ are associates with access to non-public information relating to current or imminent fund/client transactions, investment recommendations or fund portfolio holdings.

There are various ways to set up accounts for minors. The account can be opened in the name of the minor, or it can be opened for the benefit of the minor. To find out more details and to determine which scenario best suits your needs, please contact Client Operations Team (see contact details on page 1).

Please note that the required identification documents may vary depending on how you want the account to be registered and must be sent together with the account opening documents. In all cases, the minor, his or her legal guardians and any joint shareholders must be identified.

When the minor turns 18

The age of majority will be determined by the laws of the country of citizenship of the minor. In most countries, the age of majority is reached at 18 years of age.

Complete, sign and date the Age of Majority Form.

Send the original form and any additional documents to the Capital Group Investor Services mailing address.

Please note that the required identification documents may vary depending on how you want the account to be registered and must be sent together with the completed Age of Majority Form. For more information, please contact IST Client Operations Team (see contact details on page 1).

Guidelines for certifications

Certifiers can be among others Notary, Solicitors, post offices depending on the rules in place in your country of domicile (see below table for more details).

In the following countries: Switzerland, Luxembourg, the UK, Germany, The Netherlands, Spain and Italy and in Asia: Hong Kong and Singapore certification can also be performed by employees of a Regulated Financial Institution – this would cover employees working for any Capital Group affiliated company.

The certifier would need to certify as a true copy a copy the ID document while seeing the person and the original ID.

The certification should include the name, position, date, stamp of the company and the wording: “I certify that this is a true copy of an original document”.

For all CIF sub-funds, the eligible share classes are ZL and equivalents.

• Set up a direct debit

To establish a direct debit investment plan, you must already have an account with Capital Group.

1.       Complete sections 1, 2 and 4 of the applicable Direct Debit Form (CHF).

          Note that the monthly minimum amount per Fund is CHF 80 for GVO associates only.

2.       Please complete the LSV form and send to your bank for approval..

3.       Once LSV is approved by your bank, send the LSV and Direct Debit form(CHF) in PDF format to capital.ta@jpmorgan.com

The initial direct debit request must be received no later than the 20th of the month for it to be effective the following month.

Direct debits take place on the 5th of the month or on the next valuation day. In the case of direct debit failures, Capital Group Investor Services will redeem the unpaid shares from your holding.

• Modify an existing direct debit

If you wish to amend, suspend or cancel an existing direct debit instruction, please complete section 3 of the Direct Debit Form (CHF) or and fax the signed form to Capital Group Investor Services (+352 46 26 85 432). N.B. Faxed instructions will only be accepted if fax indemnity is a valid option on your account profile.

All changes to your payment details require an original instruction to be sent to Capital Group Investor Services.

Please note that requested changes to a direct debit must be received no later than the 20th of the month for it to be effective the following month.

For all CIF sub-funds, the eligible share classes are the ZL and equivalent share classes.

To establish a standing order, you must already have an account with Capital Group. If you need assistance, please contact a member of Client Operations Team to help you set up the standing order.

A switch entails a redemption from one fund and a subscription into another fund. 

1. Please complete the Transaction Request Form and send it by fax to +352 46 26 85 432 prior to the funds’ dealing cut-off time. Under the current COVID contingency plan, Transaction Request Form can be sent in PDF format by email to  jpmbl.tadealing@jpmorgan.com prior to the fund’s dealing cut-off time. Please note that the sender’s email address should match the address that appears on the account opening form.

2. You may transact on any day that is a Valuation Date for the fund. For non-trading days, please refer to our website. Please make sure to select a currency and share class which is registered in your country of residence. In case of doubt, please contact Client Operations Team.

3. If one of the affected funds is closed for dealing, the switch instruction will be processed on the first Valuation Date, on which all relevant funds are open.

4. After each transaction, you will receive a contract note. You will also receive a quarterly statement of your holdings and transactions. Both contrate note and statement will be sent to you by JPMorgan’s encryption email  do.not.reply.prd@jpmorgan.com. You are required to setup your password to access and view the documents.

Please remember to inform JPM of any changes to your account information, such as change of address. Please note that ongoing maintenance of your account information, including requests for updated versions of documents provided at account opening, may be required of you for regulatory purposes. Failure to update your account information may result in unwanted consequences such as statements not being sent to your desired address.

Please note that the fund may get in touch with you for any regulatory updates.

1. If you wish to change your personal details, such as contact information, name, nationality, bank account or dividend options, please complete the Account Maintenance Form.

2. If you have an account opened for a minor who has turned 18, please complete the Age of Majority Form.

Under the current COVID contingency plan, both forms can be sent in PDF format by email to capital.ta@jpmorgan.com for processing. Please note that JPMorgan Luxembourg may perform call-back to authenticate the changes.