If you are investing based on your own decisions, various investment platforms* offer an online service which put you in control, allowing you to make and manage your own investments. For information about additional investment options which cannot be answered by your platform or intermediary please contact us at Client_Operations@capgroup.com
*An Investment platform is an online service that allows you to buy, sell and hold investment funds. Your account is usually managed online, although some offer a phone service.
Capital Group is committed to delivering high standards of service. We recognise, however, that there may be circumstances where you feel the need to complain. To find out more about how to complain and how we support you through the process, follow the links below to download the documents in PDF format: