News & Announcements
April 7, 2022
Convenient online capabilities now available for RecordkeeperDirect®
We’ve enhanced our RecordkeeperDirect solution with a new suite of online enrollment services, including ongoing beneficiary and deferral designation services, which can now be enabled by all RecordkeeperDirect plans.
The new digital capabilities offer a more automated experience for all involved, replacing manual processes that require paper forms.
The features offer benefits to both new and existing plans:
- Online enrollment: Eligible employees can enroll quickly and easily via the participant website or mobile app.
- Beneficiary designation services: Participants can designate beneficiaries when enrolling through the website and/or update them later online.
- Deferral designation services: New and existing participants can request changes to their contribution rates on the website or mobile app.
- Automated notifications: Plan sponsors are notified of deferral changes and new loans by email so they can update their payroll.
- On-demand information: Sponsors can view participant deferral and beneficiary information online at any time.
Plan sponsors must take action to enable these services. If your clients want to take advantage of these benefits, they must return the Online Enrollment Authorization form along with the Beneficiary Data file and Participant Deferral data file in order to upload their participants’ existing elections.
To learn more about how you and your clients can benefit from the new capabilities, as well as about important limitations and restrictions, review the RecordkeeperDirect online enrollment summary guide, which can also be downloaded and emailed to clients. You can help eligible participants enroll online by providing this How to enroll guide.
For more information, please call us at (800) 421-6019.
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