Contact Us
By phone: (800) 421-4225, ext. 39
8:00 a.m. to 7:00 p.m. ET, Monday through Friday
Please be ready to provide your Plan ID, which is listed on the My Plans page.
Outside the U.S.
If you are outside of the U.S., contact your operator to call us collect:
+1 (757) 670-4900, 8:00 a.m. to 5:00 p.m. ET, Monday through Friday
+1 (949) 975-5000, 10:00 a.m. to 7:00 p.m. ET, Monday through Friday
By mail:
| Indiana Service Center | Virginia Service Center |
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| For residents of: AK, AZ, CA, CO, HI, IA, ID, IL, IN, KY, MI, MN, MT, ND, NE, NV, OH, OR, SD, UT, WA, WI, WY and all locations outside the United States. | For residents of: AL, AR, CT, DC, DE, FL, GA, KS, LA, MA, MD, ME, MO, MS, NC, NH, NJ, NM, NY, OK, PA, RI, SC, TN, TX, VA, VT and WV. |
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AMERICAN FUNDS SERVICE COMPANY
P.O. Box 6007
Indianapolis, IN 46206-6007
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AMERICAN FUNDS SERVICE COMPANY
P.O. Box 2280
Norfolk, VA 23501-2280
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CAPITAL BANK AND TRUST COMPANY
P.O. Box 6164
Indianapolis, IN 46206-6164
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CAPITAL BANK AND TRUST COMPANY
P.O. Box 2560
Norfolk, VA 23501-2560
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COLLEGEAMERICA®
P.O. Box 6273
Indianapolis, IN 46206-6273
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COLLEGEAMERICA®
P.O. Box 2713
Norfolk, VA 23501-2713
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OVERNIGHT MAIL ADDRESS
12711 N. Meridian St.
Carmel, IN 46032-9181
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OVERNIGHT MAIL ADDRESS
5300 Robin Hood Rd.
Norfolk, VA 23513-2430
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