April 16, 2020
Resources to help you and your clients navigate market volatility
You and your clients may be concerned about the recent market volatility and the coronavirus (COVID-19) outbreak. Rest assured, we’re doing all we can to be responsive to the needs of our advisors and investors, as well as our associates.
We believe this situation, while challenging and disruptive for so many, highlights the strengths of Capital Group’s investment process. Our deep fundamental analysis, global presence, collaborative culture and long-term perspective have helped our investment portfolios withstand past volatile markets.
Given the current events, there may be times when there’s an increase in our call volume, and you may experience longer than average hold times when contacting our service centers. We encourage you to take advantage of the resources and self-service options that are available online.
On our website, you can access:
- Resources to assist with market volatility and to help your clients gain perspective
- Detailed fund information including daily prices, yields and returns
- Client Accounts to view balances and recent client activity (requires your Vision login credentials)
- Our online Service Center for step-by-step guidance on procedures and access to forms
Thank you for all you do on behalf of your clients and for your patience and flexibility as we navigate these times together.
As a reminder, use of our website and Client Accounts is subject to approval from your home office.